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“Come to me with anything, anytime.”   This phrase is often used by well-meaning leaders trying to build open, transparent workplaces. On the surface, an open-door policy signals approachability and responsiveness—hallmarks of healthy communication. But when overused or misused, these policies can quietly dismantle organizational communication structures, suppress diverse perspectives, and concentrate power in ways that work against equity, innovation, and long-term success.

Consultant is writing on a clear white board Far too often, organizations bring in consultants not to discover the truth, but to justify...